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Inspiring
September 21, 2012
Question

Open project cancelled or unable to load database...

I have been running version 9 sucessfully and moving projects around with no errors.  Today, I cannot load any of my projects.

I have been through the threads and deleted the .cpj, moved the project to the root of my hard drive, etc.

Something else is going on. 

I did see some information on files being blocked by the virus scanner.  I'll pursue that with my help desk.

Any other ideas would be appreciated.

Thanks!

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7 replies

RoboColum_n_
Legend
September 21, 2012

When you say you have been moving projects to the C: drive root I start suspecting that they were originally on a network drive. If so, the project may have become corrupted and deleting the CRD file would not help. Check out this link to see if this helps:

http://www.grainge.org/pages/authoring/opening/opening_projects.htm

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Noank_GuyAuthor
Inspiring
September 24, 2012

As I went though some of the material you referenced, I noticed that some of the RoboHelp files are MS Access based.  I have just been upgraded to Office 2010 which includes Access.  I was running Office 2003 before.

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