Skip to main content
Anonymous
February 18, 2008
Question

Open project was canceled or RoboHelp was unable to load database

I have Robohelp 2002r2 and am creating Robohelp HTML help. The project was ok yesterday but today when I try to open it I get the error message "Open project was canceled or RoboHelp was unable to load database". I tried the solutions in the knowledgebase (rb_3245) but still no luck. I can't even create a new project either or I get the same message. Anybody know what to do????
    This topic is closed to new replies. Start a new post to keep the conversation going.

    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    February 18, 2008
    Welcome to the forum.

    The message is usually easily dealt with. I haven't checked the article as you didn't include a link but I'm guessing it involved deleting a couple of files and then using the HHP file to open the project.

    What is more worrying is that you cannot create a new project.

    Have you tried opening one of the supplied sample files?

    Are your projects stored locally and not on a network?

    Have IT given you a new profile to log on with?

    Has anything else changed in your environment?

    Translate
    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices