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Anonymous
February 18, 2008
Question

Open project was canceled or RoboHelp was unable to load database

  • February 18, 2008
  • 1 reply
  • 432 views
I have Robohelp 2002r2 and am creating Robohelp HTML help. The project was ok yesterday but today when I try to open it I get the error message "Open project was canceled or RoboHelp was unable to load database". I tried the solutions in the knowledgebase (rb_3245) but still no luck. I can't even create a new project either or I get the same message. Anybody know what to do????
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    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    February 18, 2008
    Welcome to the forum.

    The message is usually easily dealt with. I haven't checked the article as you didn't include a link but I'm guessing it involved deleting a couple of files and then using the HHP file to open the project.

    What is more worrying is that you cannot create a new project.

    Have you tried opening one of the supplied sample files?

    Are your projects stored locally and not on a network?

    Have IT given you a new profile to log on with?

    Has anything else changed in your environment?

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