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Jop_Smith
Inspiring
Jul 22, 2014 11:43 AM UTC
Answered

Opening a project from version control

RH11 | WebHelp

This may be related to my previous post (File Status "New version available") but I am now unable to open a project from version control using the padlock button in RoboHelp's Open Project dialog box. It lets me select a project to open, but then just sits there, not doing anything.

Any ideas?

Thanks

Jonathan

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Jop_SmithCorrect answer
Inspiring
Sep 17, 2015 9:04 AM UTC

Did you ever solve this? I have same issue: I select OpenProject -> RoboSourceControl -> Select Folder ($/ProjectName) -> Select local folder, then nothing. Eventually prompts me for a local file,


It's a while ago, but I seem to remember it being related to running the RSO3 Middle Tier Service on a 64-bit machine. I downloaded a newer RSO3MiddleTierService.exe file from the page below and replaced the existing one. If you haven't already, give it a try.

https://helpx.adobe.com/robohelp/kb/cant-check-files-robosource-control.html

Jonathan

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5 replies

Willam van Weelden
Willam van Weelden
Inspiring
Jul 23, 2014 9:17 AM UTC

This sounds like a bug to me. Does the RH11 work on a Windows 7 machine? If you have a VMWare lying around, you may want to give that a shot. Short of contacting Adobe with a bug report, I'm out of idea's.

Kind regards,

Willam

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Jop_SmithAuthor
Inspiring
Jul 23, 2014 9:22 AM UTC

We upgraded to Win8 and RH11 at the same time, so I don't know if RH11 worked on Win7. I'll see about testing that on a VM though.

Thanks

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marka26648388
Inspiring
Sep 16, 2015 4:23 PM UTC

Did you ever solve this? I have same issue: I select OpenProject -> RoboSourceControl -> Select Folder ($/ProjectName) -> Select local folder, then nothing. Eventually prompts me for a local file,

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