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D
dlengland
Inspiring
June 8, 2015
Answered

Opening RH 7 projects in newest version of RH

  • June 8, 2015
  • 1 reply
  • 1103 views

I'm working with a client who still uses RH 7.  They are interested in upgrading to the latest version of RH (is it 2015?)  But before doing so they want to know if the WebHelp projects created with RH 7 can be opened and maintained in the newest version.  Are there any known issues...in fact can it be done at all?

Any help would be greatly appreciated.

Diane

This topic has been closed for replies.
Correct answer dlengland

Yes, when I said "opened" I followed the process you described.

It might be worth checking the html code.

Open a RH7 topic in a text editor and check that you can find the drop-down content in the topic source code. (It might be right at the top of the topic, that is, separated from the drop-down hyperlink text. )

Open the same topic from a converted project and check that you can find the drop-down content. (In the same location as the drop-down hyperlink text.)


Thank you all for your help.  Rick discovered that the project I was trying to upgrade had been created from webhelp output files which was surely the cause of the different issues I was having.  I located an earlier version of the project and it upgraded to RH11 without issue.   So although the content needs to be brought up to date, we finally have a clean, working project. Again, thanks everyone.

1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
June 8, 2015

I’m sure there’s going to be some issues in there – why not use a copy of RH7 files with a trial copy of RH2015 on an isolated machine to test it out beforehand.

Captiv8r
Captiv8r
Legend
June 8, 2015

Hi Diane, I agree with Jeff. Try downloading the evaluation version and test.

What Jeff didn't mention was that upgrading a project is very straightforward. Just like you upgrade a PowerPoint. You simply open the project file in the newer version and RoboHelp handles the rest. Pretty much. Once the project is open in the newer version, you will want to update the DHTML effects in all the topics. But that's about it.

Come back here if you have further questions.

Cheers... Rick

D
dlenglandAuthor
Inspiring
June 8, 2015

Thanks to you both.  We would certainly test this using a trial version first.  What I was hoping was that someone might know of specific issues such as the DTML effects Rick mentioned.  Rick, what is it about those that requires they be updated?

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