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T
Tyrantrabbit
Participant
May 13, 2015
Question

Option Missing from File Menu

  • May 13, 2015
  • 1 reply
  • 287 views

Greetings,

When we opened RoboHelp (10) this morning, the Generate option had disappeared from the File menu. It was there and working yesterday when we closed the project. We have tried all the obvious fixes (File > Customize...), resetting to defaults, etc. The project will NOT let us simply drag the option back to the File menu or to the toolbar. I was able to create a shortcut key in order to gain access to the function, but I want it back in the menu as an option. Ideas, anyone? Thanks!!

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1 reply

KimberlyO
KimberlyO
Inspiring
May 13, 2015

Are you positive that you have the project open?  No offense meant, only that without a project open, I don't see Generate from the File menu.

T
TyrantrabbitAuthor
Participant
May 13, 2015

Yes, the project is most definitely open.

Here is another 'clue' that I should have mentioned: the FIle menu on my machine shows all of the options, including Generate. When we open the project on another user's machine (same RH, same OS, same browsers), the Generate option does NOT appear.

Captiv8r
Captiv8r
Legend
May 13, 2015

Apologies if you already tried this, but right-clcik the menus and choose Customize. Then ensure the Toolbars tab is selected. Ensure menu bar is selected as well as highlighted and click the Reset button?

Cheers... Rick

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