Option Missing from File Menu

Forum|Forum|10 years ago
May 13, 2015
1 reply
292 views

Greetings,

When we opened RoboHelp (10) this morning, the Generate option had disappeared from the File menu. It was there and working yesterday when we closed the project. We have tried all the obvious fixes (File > Customize...), resetting to defaults, etc. The project will NOT let us simply drag the option back to the File menu or to the toolbar. I was able to create a shortcut key in order to gain access to the function, but I want it back in the menu as an option. Ideas, anyone? Thanks!!

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KimberlyO

Inspiring

Are you positive that you have the project open? No offense meant, only that without a project open, I don't see Generate from the File menu.

T

TyrantrabbitAuthor

Participant

Yes, the project is most definitely open.

Here is another 'clue' that I should have mentioned: the FIle menu on my machine shows all of the options, including Generate. When we open the project on another user's machine (same RH, same OS, same browsers), the Generate option does NOT appear.