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Inspiring
December 4, 2023
Answered

Output failed

  • December 4, 2023
  • 3 replies
  • 441 views

I'm trying to output a Responsive HTML5 in Ver 2022 and it keeps failing. 

Is there a way to find out why?  I've tried the right-click option on the message, but it doesn't do anything

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    Correct answer JoAnn28679181s44s

    I created a new output preset and it works.  

    I'll take a miracle!!!

     

    Thanks!

    3 replies

    Peter Grainge
    Community Expert
    Community Expert
    December 4, 2023

    Do you mean both worked or both failed? 

     

    Are you generating to a local drive? 

    ________________________________________________________
    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    Peter Grainge
    Community Expert
    Community Expert
    December 4, 2023

    Create two copies of the TOC. Delete different halves. If half fails and half works, create two copies of the TOC and repeat. 

    ________________________________________________________
    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Inspiring
    December 4, 2023

    Nope, didn't work.

    I'll continue with my plan to recreate.

    JoAnn28679181s44sAuthorCorrect answer
    Inspiring
    December 4, 2023

    I created a new output preset and it works.  

    I'll take a miracle!!!

     

    Thanks!

    Jeff_Coatsworth
    Community Expert
    Community Expert
    December 4, 2023

    What message are you getting? Are you on the patch 3 version of RH2022?

    Inspiring
    December 4, 2023

    Version 2033.0.346

     

    Jeff_Coatsworth
    Community Expert
    Community Expert
    December 4, 2023

    Think that's a typo - probably 2022.3.346 (which I think is the current version). 

    Is this the first time you've generated output with this project? Is the sample project generating ok?