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Known Participant
August 17, 2021
Question

Output generation warnings

  • August 17, 2021
  • 12 replies
  • 1010 views

I was wondering if someone could explain what the output generation warning means from the new version of robohelp (currently on 2020.5.71).

I get two types of warnings when I generate my content:

1. Skipped copying external file (all this files seem to be from a child project - so it's child to child linking)

2. Failed to copy - these seem to be images I have in the project however I could not see any errors in the live system?

 

Any ideas how I can identify and fix these issues?

Thanks,

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    12 replies

    Community Expert
    August 17, 2021

    I have a theory. Say your projects are child1 and child 2. Do you include any child2 topics in the TOC of the child1 project or vice versa? I'm currently testing RH2020 and have the first error, but haven't yet chased it up (more fundamental problems to follow up) but it's a theory I have to test).

    Peter Grainge
    Community Expert
    Community Expert
    August 17, 2021

    First please use the photo icon to insert images within the post. Seeing an image inline with the text makes it easier for anyone answering or viewing the post.

     

    I think this is something to do with the setup of your merge or how you have created the link. See Merged Help RoboHelp New UI (grainge.org). Set up that way I am not getting that warning.

     

    I just tried using the demo available there and did not get the first warning and I suspect both issues are related to that.

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

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