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Known Participant
October 1, 2021
Question

Page missing from output htm

  • October 1, 2021
  • 6 replies
  • 353 views

The page is perfect from what I know as a beginnger user, has outputed before, just now it is not. I am sure it is something I am overlooking but it is a LARGE manual. Looking from some troubleshooting help on why when I generate, just one page would be missing.

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    6 replies

    Peter Grainge
    Community Expert
    Community Expert
    October 1, 2021

    Try going to Reports > Topic List and looking for the topic there. It will show you which TOC the topic is in. Is that the TOC you are using when you generate?

     

    Also check it is not being excluded by a condition expresssion.

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    Jeff_Coatsworth
    Community Expert
    Community Expert
    October 1, 2021

    Is your RH2020 running update 6? If so, try creating HTML5 output to a local folder & see if the topic is present there. If not, update & re-generate your SP output.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    October 1, 2021

    Ok, now what does it show in the HTML5 output in your browser?

    Known Participant
    October 1, 2021

    Known Participant
    October 1, 2021

    Posting to a sharepoint and a local viewer, both do not output the VALV_3 that is listed in the TOC 

    Jeff_Coatsworth
    Community Expert
    Community Expert
    October 1, 2021

    Can you show it in the TOC? Add your images using the icon in the web interface; don't attach them because it makes it harder to see what you're talking about.

    Known Participant
    October 1, 2021

    Jeff_Coatsworth
    Community Expert
    Community Expert
    October 1, 2021

    Is the topic in the TOC? It must be in there to be included in the output now.

    Known Participant
    October 1, 2021

    it is, I attached a screenshots to show the project then the output. Valve 3 is missing in the htm folder. Thank so much for replying and trying to help ! 

    Jeff_Coatsworth
    Community Expert
    Community Expert
    October 1, 2021

    What version of RH? Things changed between Classic versions and the New UI versions regarding how stuff ends up in your output.

    Known Participant
    October 1, 2021

    Using Robohelp 2020, it is an upgrade project.