Pages don't appear in HTML view

Forum|Forum|19 years ago
May 3, 2007
1 reply
699 views

Hello,

I have a fairly large WebHelp project that I am trying to convert to HTML help. I have made HTML Help the Primary Layout for this project. When I generate it and preview the result, the frameset appears, but the actual topic pages do not - the following, standard error page appears:

Action canceled
Internet Explorer was unable to link to the Web page you requested. The page might be temporarily unavailable.

--------------------------------------------------------------------------------

Please try the following:

Click the Refresh button, or try again later.

If you have visited this page previously and you want to view what has been stored on your computer, click File, and then click Work Offline.

For information about offline browsing with Internet Explorer, click the Help menu, and then click Contents and Index.

Internet Explorer

Why would this happen? Is there a step I am missing?
Thanks in advance.

Todd

HTML

This topic has been closed for replies.

Captiv8r

Legend

Hi Todd

I'm assuming here you are meaning .CHM output? If you are trying to run this output from a network location, Click here and read all about why it is failing.

Cheers... Rick

A

Anonymous

Yes - CHM is the proper assumption. Thanks for the link. This material leads to a few addition questions, however. For instance, is the reason the CHM will not display topics because of its distance from the project folder and source files (I'm outputting the CHM to a network location and previewing it from there, where my project folder is local to my PC), and if so, can we still distribute the lone CHM file to customers (local to their machine) and avoid this problem? Part of the attraction for HTML (CHM) for our development team is that only two files are involved (CHM, TOC).

Thanks for your help.

Captiv8r

Legend

Hi again

I think you are misunderstanding .CHM output.

I say this because of your statement:
Part of the attraction for HTML (CHM) for our development team is that only two files are involved (CHM, TOC).

You need to undertstand that only a single file is normally involved that you would need to ship. Just the .CHM. Like computers with "Intel Inside", the .CHM has the "TOC Inside". The TOC is part of the .CHM file itself. I'm guessing here that perhaps you are confusing .CHM output with it's elder cousin, .HLP output where you also had the TOC external to the .HLP file. (the .CNT file)

So yes, your problems are stemming from the fact you are trying to view the .CHM while it is in a network location. If your end users will be copying the .CHM locally (or if an installation application is placing them there for the user) you really have no concerns and all should be fine.

Cheers... Rick

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