Paragraph returns not recognized when importing Word doc in RH2020

Hello RH Community,

We just upgraded and find that RH2020 is not recognizing most paragraph returns when importing Word documents. After completing a paragraph, we normally would hit Enter 2x. One to get to the next line and another to create a space between paragraphs. We are finding that RH2020 is not recognizing the paragraph return so there is no space in between the paragraphs. It also happens between other styles.  We tried just increasing the spacing after or before the styles. But this would require us to have a different Word document version for RH; one without paragraph returns. Is there a RH tool for paragraph formats for before/after spacing where RH would keep on ignoring where there is a paragraph return in Word but provide spacing before or after the paragraph? This would happen within RH after importing the Word document. It might be difficult to get people to change how they naturally create paragraph spacing in Word. Your help trying to find a solution would be greatly appreciated.  Thank you!