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Paragraphs and Restart Numbering Not Working After 2022.4.179 Upgrade

Forum|Forum|1 year ago
June 13, 2024
5 replies
815 views

I upgraded to the RH 2022.4.179 version last month and just noticed that it is ignoring all the paragraphs incorporated throughout my topics. I also noticed the 'Restart Numbering From' feature has stopped working. When I go into the source code I see it is adding this - <li value="3"></li> but when I go into older topics where I've used this functionality in the past, I see this - <li style="counter-set: item1 2;"></li>.

Is anyone else experiencing this madness?

This topic has been closed for replies.

Correct answer Peter Grainge

Restart Numbering

Are you using true lists or an autonumbered style?

There is a known issue with the latter. See https://community.adobe.com/t5/robohelp-discussions/is-auto-numbering-broken-again/td-p/14662748

For ordinary lists accessed from the top toolbar, there is no known issue. It is working fine on my machine.

Ignoring Paragraphs

Do you mean paragraphs with no content are being ignored in the output or all your paragraphs are being merged into one?

Empty paragraphs are a known issue. See Item 32 at RoboHelp Gems (grainge.org). Ignore the bit about dropdowns as that has since been found to be a separate issue.

If not, please clarify what you do mean.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

C

christele15

Inspiring

Good morning,

Version : Robohelp 2022.4.179

I am running into the exact same issue where I cannot clear a bullet by pressing enter twice to include a note or implement continuing number list. I followed the exact same steps by just using the button to apply a multilevel list and then applying my styles but still pressing enter twice does not solve the issue and continuing number does not work.

Thank you

Christele

Jeff_Coatsworth

Community Expert

@christele15 - I've moved your post off that old RH2019 thread into this newer one reporting issue with RH2022 patch 4.

C

christele15

Inspiring

Thank you Jeff because I cannot see my authors going to the html and adding the counter reset code. Also, I have 5800 topics which means I will have to do something similar to @George5E9B probably global search replace from <li value=" to <li style="counter-reset: item 1 2;" value="...

Peter Grainge

Community Expert

Report it. They are working on the other issue.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.

G

George5E9B

Inspiring

I also see this behavior in ordered lists (I was the one reporting that numbered paragraphs was broken). They do not work unless - as you did - you alter the code to re-add the previous style="counter-reset: item1 2;" before the value="x" statement.

Guess I'm going to have to change code like you - probably global search replace from <li value=" to <li style="counter-reset: item 1 2;" value="

Peter Grainge

Community Expert

That is a true list but no one else has reported this issue for lists, only autonumbering.

Set up a new project with the default CSS and test it in a topic there. It looks like something in your CSS is not playing nicely. You could do this in your existing project if you link only default.css but I prefer to test away from real projects.

Does it work there?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.

Peter Grainge

Correct answer

Community Expert

Restart Numbering

Are you using true lists or an autonumbered style?

There is a known issue with the latter. See https://community.adobe.com/t5/robohelp-discussions/is-auto-numbering-broken-again/td-p/14662748

For ordinary lists accessed from the top toolbar, there is no known issue. It is working fine on my machine.

Ignoring Paragraphs

Do you mean paragraphs with no content are being ignored in the output or all your paragraphs are being merged into one?

Empty paragraphs are a known issue. See Item 32 at RoboHelp Gems (grainge.org). Ignore the bit about dropdowns as that has since been found to be a separate issue.

If not, please clarify what you do mean.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.

S

SFlakes01Author

Known Participant

Thanks for responding Peter. You are correct in understanding the paragraphs problem. Thanks for the info highlighting this is a known issue (I was prepared to have my entire team rollback the update). I'll work on updating our CSS file with the workaround proposed. For the restart numbering issue, I'm using the Numbered List Style at the top of the authoring panel. Notice that even though I've set the field to restart at '3', it is ignored. I've gotten around it by editing the source code each time it occurs but it's a pain. Any thoughts on a more holistic woraround?

Jeff_Coatsworth

Community Expert

Can we see the screenshot of the Style definition? I'm still not 100% sure you're using a true list vs. autonumbered one.

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