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Flaven
Flaven
Inspiring
January 16, 2012
Answered

Pasted Word Images Overwrite File Names

  • January 16, 2012
  • 1 reply
  • 5116 views

My workflow for WebHelp 9.0.2 systems involves outputting Word docs to be used for review and revisions by the SMEs. Those docs are returned to me, I copy and paste and tweak changes, compile a new WebHelp system, and produce a new set of Word docs and the process continues anew. These projects include a lot of use-cases with a lot of screen captures.

To my horror, I just recently discovered that when I copy a large section of Word text which includes images and paste that into a RoboHelp topic, RoboHelp overwrites existing image file names instead of incrementing the file names. Many of the images are new and have not been used in the WebHelp project previously. If I explicitly select just one image in Word, copy and paste that, the image file name is usually properly incremented and does not overwrite an existing file name (there were some exceptions which I haven't had time to explore yet).

I’m working around that by removing all the images from the Word doc first, but this is not an ideal solution. Any suggestions? Is this a bug or am I nuts?...<G>

Is there a schema used by RoboHelp for naming placed image files? Thanks for any help.

This topic has been closed for replies.
Correct answer Peter Grainge

I'll give it a shot, Peter, later tonight my time. Thanks.


I see the problem when I follow your steps of pasting one section of the Word document and then another.

There is a very simple solution, after pasting in the first time, save the topic and then paste in the next section. It works just fine.

Reading the thread earlier I thought what was happening was that existing images saved in topics were being trashed, however it is "only" images that have been pasted in since the topic was last saved.

Whilst there is a solution, this is still a bug that should be reported.  Please follow this link and be clear the problem is with unsaved images.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
January 16, 2012

Images in Word don't have a filename. Can you give some examples with filenames of what was in a topic and what is there after pasting?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Flaven
FlavenAuthor
Inspiring
January 16, 2012

Thanks, Peter. I realize Word images don't maintain filenames. When a Word image is pasted into a WebHelp topic, RoboHelp assigns it a filename (e.g., "image113.jpg"). With hundreds of topics, there may be hundreds of image file names in the project--mostly incremented.

What I discovered with RoboHelp 9 (and which was not an issue with RoboHelp 8) is that if I copy and paste large sections of Word into a topic in RoboHelp -- it can be a newly created topic or existing -- many of those image file names in the project get overwritten with the newly pasted image. So, if "image113.jpg" was a logomark, for example, it is now a dialog screen. So, of course, the topic elsewhere that used to display the logomark now displays a completely incongruous dialog.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
January 16, 2012

Can you create a single topic project where if you then paste in something from Word this problem will then occur?

Save a copy of the project before you paste in.

If you can do that, then send me the copy before you pasted in plus the document that will recreate this. If I can recreate it, I will take this up with Adobe.

Please send the files as set out on the Contact page of my site.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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