Skip to main content
Participant
October 5, 2021
Answered

Patches for Robohelp 2019

  • October 5, 2021
  • 2 replies
  • 378 views

Where can I find the patches for Robohelp 2019?

    This topic has been closed for replies.
    Correct answer Peter Grainge

    Is this 2019 Classic or New UI, just curiosity as neither should show an auphd message. I've never even heard of that much less seen it reported here. A quick Google though found a couple of other Adobe apps reporting it. One suggested a messed up registry.

     

    Try downloading the required update from here instead. Adobe - Support : RoboHelp Support Center : Service Releases

     

    Are you on Windows 10?

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

    2 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity ExpertCorrect answer
    Community Expert
    October 5, 2021

    Is this 2019 Classic or New UI, just curiosity as neither should show an auphd message. I've never even heard of that much less seen it reported here. A quick Google though found a couple of other Adobe apps reporting it. One suggested a messed up registry.

     

    Try downloading the required update from here instead. Adobe - Support : RoboHelp Support Center : Service Releases

     

    Are you on Windows 10?

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Participant
    October 5, 2021

    Thanks for your reply.  I am running in the Classic mode.  I will try your suggestion.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    October 5, 2021

    Help > Updates not working for you?

    Participant
    October 5, 2021

    I clicked on the Help icon and then clicked on Updates.  I get a pop-up message telling me that I need a new app to open this auphd link.  It further recommends looking in the Microsoft app store.  I have no idea what app I supposedly need.

    Community Manager
    October 5, 2021

    Help icon?

     

    Jeff was talking about the menu entry Help > Check for Updates:

     

    Which then opens the Updater: