pblsvrs.sss and xml.output.ssl - doesn't exist

Forum|Forum|15 years ago
August 6, 2010
1 reply
2250 views

We recently upgraded from RH7 to RH8. Could someone please let me know what is a "pblsvrs.sss" and "xml.output.ssl is for? In my ouput view, I see those files "doesn't exist". We're currently unable to generate a CHM file in RH8. I've decided to take a step back and to focus on the project in RH7 and was looking through and noticed the status for those 2 files. Could this be related as why we're unable to generate CHM file in RH8? Any help is greatly appreciated.

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Peter Grainge

Community Expert

Not sure but I very much doubt they are related. Have you tried right clicking and opening them with Notepad?

We could perhaps help you better if you advised us why you cannot generate in RH8. What happens, does the PC just sit there doing nothing, is there an error message and suchlike.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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A

Anonymous

We're able to open the project in RH8 but unable to generate a CHM file. It would stopped halfway during the "updating files" section then would I checked in the Task Manager Application it would show that RH has stopped responding. Please let me know what I should in order to generate the CHM file.

Peter Grainge

Community Expert

First thing to do is prove it is the project rather than the installation. Open one of the supplied sample projects and see if you can generate a CHM from that.

You will find the samples at

C:\Program Files\Adobe\Adobe RoboHelp 8\RoboHTML\Samples\en_US

or

C:\Program Files\Adobe\Adobe Technical Communication Suite 2\Adobe RoboHelp 8\RoboHTML\Samples\en_US

Assuming that works, you know it is something in your project. RH8 generates XHTML code that applies stricter rules than HTML. It could be there is something in a topic that is not working. The next step is to go to Tools > Options and tick Convert RH Edited Topics to HTML, then compile.

See how that goes.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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