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scottg36867683
Participant
July 24, 2023
Question

PDF generation fails: 'The path argument must be of type string'

  • July 24, 2023
  • 3 replies
  • 396 views

I have a RoboHelp project where I cannot successfully generate a PDF output. In the logs, I get the following error:

'The "path" argument must be of type string. Received type boolean (false).

Any idea what is causing this error?

 

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    3 replies

    defaultntfl65knte3g
    defaultntfl65knte3g
    Known Participant
    August 18, 2023

    I'm having the same problem as scottg36867683.

     

    My PDF generation fails and I get the same message,

    'Error: The 'path' argument must be of type string. Received type boolean (false)'
    'Error: Failed to generate pdf version. Check log for more details.'

     

    I'm on RH 2022.3.93 and Java is OpenJRE 11.

     

    Was there a solution for this issue?

      Peter Grainge
      Community Expert
      Peter GraingeCommunity Expert
      Community Expert
      August 19, 2023

      I believe you may have the wrong version of Java. If I have read things correctly, Java 11 is a development version. You need the runtime version. See RH2022 PDF Output (grainge.org)

      ________________________________________________________

      My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

       

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      defaultntfl65knte3g
      defaultntfl65knte3g
      Known Participant
      August 21, 2023

      When I view the log for the PDF failed generation, the first line of the log says, 'Java found.'

      Peter Grainge
      Community Expert
      Peter GraingeCommunity Expert
      Community Expert
      July 25, 2023

      You didn't say whether you had checked the Java version but on reflection I'm not sure that is the issue, I think it would be a clearer warning.

       

      You are saying that message is what appears in the logs but the message says to see the logs. The warning is not the full log. After generating I think there is a link to the full log.

      ________________________________________________________

      My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

       

      Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.
      Peter Grainge
      Community Expert
      Peter GraingeCommunity Expert
      Community Expert
      July 24, 2023

      You haven't said which version of RoboHelp you are using. Please always start a thread with this information.

      • Please go to Help > About and include the full version number.
      • If you are using 2019 also state whether it is 2019 Classic or 2019 New UI.

       

      If you are using one of the new UI versions, see RH2022 PDF Output (grainge.org) and confirm you have installed Java as indicated there.

       

      Please use the photo icon to insert images within the post. Seeing an image inline with the text makes it easier for anyone answering or viewing the post.

      ________________________________________________________

      My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

       

      Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.
      S
      scottg36867683Author
      Participant
      July 25, 2023

      I'm on version 2022.2.22.

       

      Here is an image of the error that appears in the logs:

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