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Participant
October 2, 2023
Question

PDF output blank after output

  • October 2, 2023
  • 2 replies
  • 148 views

Hi!

I have followed and studied the other posts about this problem and have narrowed it down to my Style Sheet CSS. I made a new project and imported my topics into it, removed the style sheet from the topics and got a PDF to output. Great right ! no not for me... I have over 56 topics and the style sheet was just rebuilt last year. The CSS works in my older project file but not in the new. I tried looking for the code that was posted on another discussion to remove it from the style sheet but I do not have that. I am looking for an easier step process to get my working projects Style sheet working again for PDF. It outputs fine from all other outputs, just not the PDF. I am working on a Mac, but the issue is also happens on my co-workers PC. I have not gotten the latest patch on Robohelp as my company's IT has not yet given it to us. Any help to get this resolved would be amazing !

 

Thank you!

 

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    2 replies

    Legend
    October 11, 2023

    The only idea I can offer is to try the output with only the half of your css and see if this works. If it does, try the other half of your css to narrow down the exact style that is causing the problem. You could create a bunch of copies of your css and remove different parts of it in the different versions.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    October 2, 2023

    I'd get upgraded to the latest version first & test again.

    Participant
    October 3, 2023

    I have been begging to give me back the ability to upgrade in software because of the app fixes as they go. Its been a battle.