Permission errors?

Forum|Forum|15 years ago
June 25, 2010
2 replies
1228 views

I have a couple of users having errors when trying to save files. Both are Exception errors. One says "Could not remove backup file 'c:\<path>'" and the other one says "[Permission denied]".

Both of the users migrated to Windows 7. After they transfered their data to the Windows 7 machine, the errors started.

Has anyone seen this issue?

HTML

This topic has been closed for replies.

R

rhxpt

Inspiring

I have the exact same issue since upgrading to Windows 7. I am using RH 9.

Have you found a solution?

Captiv8r

Legend

Hi there

I'm aware that Windows 7 is rather persnickety about the C drive. Aside from being an overall bad move to store things directly on the root of C, it is very protective of this location.

However, having said that, I do see you also followed that with <path>, which would seem to infer that you have an actual folder off the root of C. And that should be perfectly permissable. Advisable even. That's how I work myself as well as suggesting it to class participants when I facilitate RoboHelp classes.

You might want to ensure that you have total ownership of the folder. You might want to investigate Ultimate Windows Tweaker.

Click here to view the Ultimate Windows Tweaker site

Cheers... Rick

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Community Expert

Could it also be a robohelp version issue? From memory, RH8 is the first supported for Vista/Win7, so maybe if an earlier version is being usedyou might encounter problems?

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