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Anonymous
Oct 3, 2019 7:59 AM UTC
Question

Pictures not showing in RH 2019 Reimagined

Hi!

I'm having a little problem with some of the pictures in my output after upgrading from RH19 Classic to RH2019 Reimagined. Some of the pictures are perfectly fine, while others only show up like this:

Does anybody know what the problem could be and how to solve it?

 

Thanks,

/K.

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3 replies

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Oct 3, 2019 8:36 AM UTC

I have changed Rh19 to Rh2019 as it helps people searching later with the same problem.

There is a hotfix just released. I doubt it will fix the problem but it's worth a try. See the thread below.

https://community.adobe.com/t5/RoboHelp/Hotfix-for-Update-9/td-p/10647087

 

It looks like the path to the images got messed up during the upgrade. Check both the image is present and the path is correct.

 

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    Anonymous
    Oct 3, 2019 8:48 AM UTC
    Okay, perfect that's fine.
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