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MarkPringle
Participant
April 29, 2008
Question

Poor graphic quality on FM import

I've imported a FrameMaker file into RoboHelp HTML and the graphics quality is terrible on many images; especially images that have text anchored with it (the text display as xxx’s). These images are unreadable, other are OK. I've used RoboHelp for FrameMaker for years and love the quality of the conversion. However, The Tech Comm Suite seems to have taken a step back in the image conversion area. Any help you can provide is greatly appreciated.
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32 replies

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JainVivek
Inspiring
June 4, 2008
FrameMaker patch 8.0.4 is live now.
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Newsgroup_User
Inspiring
May 29, 2008
CherylB,

The FM8.0.4 patch is a fix for those that installed the FM8.0.3 patch
before it was recalled last week. There's a new patch in the works for
those of us still at 8.0.2 that will incorporate both. Check in the
FrameMaker forum for announcements on this or change your preferences
to let your Update Manager check on a more frequent basis.
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Anonymous
May 29, 2008
I installed the RH patch and rebooted. I don't see a FM 8.04 patch. The latest FM I see on Adobe's web is 8.0p273, which is what I have. I rebooted.

However, everything (graphics and callouts) in anchored frames is still fuzzy.
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Not_user_friendly
Participant
April 29, 2008
I am having the same trouble. I was wondering what the alternative is? I've triend cutting and pasting. I've tried dragging and dropping. I put a copy of the image into the RoboHelp image files and while it shows up on my C drive I still can't find it when I look for it in RoboHelp.

For some images I just get a small red box.

So I don't know what to do. My project is incomplete without these images.
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jhaystead
Participating Frequently
May 13, 2008
I also am having the same problem with importing graphics. The graphics come through very blurry and distorted, particularly on equations. Has anyone found a solution to this issue yet?
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NBridwell
Participant
May 22, 2008
My hopefully solution to this was the same I used for Webworks publisher, but the imported File structure is messing me up because it creates a folder for every chapter. I always retain my original graphics in a folder. I import my graphics into FM using a set dpi to get the size I need. This is used for print as they are high quality. For my online graphics, I use a batch file system.
1. Deletes the graphics from my referenced folder.
2. Copies the graphics from my "graphics original" folder to a designated folder.
3. Applies a Photoshop droplet macro/action to all graphics in the folder. Reduces the file size 50% and Sharpens.
4. Copies the modified files to the referenced folder. They look very small, but don't worry.
5. After importing the FM to RoboHelp, replace those graphics with your modified files.
6. For Print - Run a different batch file to simply copy the graphics from your "Graphics Original" back to your referenced folder.

this worked great when using ePublisher, but not so seamless with TCS. I've read to use Conditional Text for this, which is not a very good solution when you already use a lot of conditional text for different functionality in your program.

Some graphics do not require modification for online help, so put those in a separate folder "Untouched" graphics". Like PDFs and small icons.

Hope this helps. I'm still trying to figure out a method for TCS.
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