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Known Participant
September 27, 2018
Question

Popup links in RoboHelp 2019

  • September 27, 2018
  • 1 reply
  • 1540 views

Using: RoboHelp 2019, Update 1

I am having trouble working with the Pop-up Hyperlinks.  Maybe these should be in different posts, but I'll list them here to start since I think they are all related:

  1. In previous versions you could double-click existing links to open the edit box.  This does not appear to be working in RH2019.  Nothing happens.
  2. I don't even see an option to select hyperlinks as pop-ups.  In previous versions, the hyperlink edit box had options about how a link would open: in frame (with further options), or custom and auto pop-ups.  Are these options still available?
  3. When looking at the code, it appears the html has changed for the pop-ups when I upgraded the project to 2019, but I don't really see how to edit them in the WYSIWYG.
    • <a href="javascript:BSSCPopup('Right-Click_Menu/Copy.htm');" id="a1">Copy</a>

    • <a data-rhwidget="HyperlinkPopover" href="Right-Click_Menu/Copy.htm" id="a1">Copy</a>
  4. Lastly, the new output has my auto-sized pop-up boxes cut-up, small and just looking terrible.  I can post before/after images if anyone is interested, but why isn't sizing to the content appropriately like it used to?
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1 reply

Peter Grainge
Community Expert
Community Expert
September 27, 2018

Not at a PC right now but try selecting the link and looking in Properties

on the right.

Peter Grainge

www.grainge.org

@petergrainge

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AURORAxmpAuthor
Known Participant
September 27, 2018

Thanks for the reply Peter.  I don't see anything hyperlink related in Properties bar.  When I double-click a regular hyperlink a Link To window/form pops up.  But I don't see any options for the pop-up formatting or editing.

Oh wait...now i see it.

AURORAxmpAuthor
Known Participant
September 27, 2018

I should have waited on my reply.  For anyone else who may happen upon this post, it is kind of tricky compared to previous versions.  I used to double-click to launch the hyperlink form, and that still works for traditional ones that display in their own frame, but the Display Options are now in the Properties bar and it the double-click doesn't work open the form for pop-ups.

Furthermore, to select a pop-up link for editing in the Properties bar, you can't highlight the whole text.  As soon as I highlight the whole thing the Properties just shows 'text'.  You have to just be clicked somewhere in the link text or have only some of it selected.  That's why I wasn't seeing it at first.

In order to create a new hyperlink as a pop-up, you have to first create a standard link using the Link To form, click Link, and then select part of the link to activate the Properties bar to then make the Display Option as pop-up.

Lastly, I still need some assistance on why the pop-up boxes are not auto-sizing correctly.