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Known Participant
September 29, 2020
Question

Post to the RoboHelp 2019.0.14 Update

  • September 29, 2020
  • 2 replies
  • 366 views

Hi Support Team,

 

I am really fed-up with the RoboHelp tool. Post to the output generation i cant able to view only blank home page File 1 PFA,

 

Also, I see in Task Manager (Background Processes) so many are running in background File 2 PFA,

 

 

Even though i ended those background processes and restarted the tool and PC. i am facing this issue. Kindly help me to fix this issue.

 

Regards,

Shyam S

 

 

 

 

 

    This topic has been closed for replies.

    2 replies

    Vivek Kumar
    Adobe Employee
    Adobe Employee
    September 30, 2020

    Hi Shyam,

    Can you please provide more details about your issue? Are you being able to generate output from the samples provided? RoboHelp uses many threads in the background, they all show up in the task manager so having multiple of them is not an issue.

    Thanks,

    Vivek

    Jeff_Coatsworth
    Community Expert
    Community Expert
    September 29, 2020

    You know that this is a user-to-user forum, right? What are you trying to do?