Pressing mute opens Cross Reference and Select Topic dialogs

Forum|Forum|4 years ago
November 18, 2021
5 replies
463 views

If I press the mute button on my keyboard while editing a topic, the Cross Reference dialog opens followed by the Select Topic dialog (and the audio mutes). This is not a big problem, but similar to discussion Pressing the CTRL key automatically zooms out

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Peter Grainge

Community Expert

I think you'll have to contact Support on this one. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

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Peter Grainge

Community Expert

Interestingly the same happens for me but it also happens in any app so it looks like a Windows bug if you also see it in any app.

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D

D.DesmetAuthor

Inspiring

I only have this with RH.

Peter Grainge

Community Expert

Have you tried the same solution as in the thread you cite?

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D

D.DesmetAuthor

Inspiring

If you mean restarting RoboHelp, this is a phenomenon that I have for some time, so I restarted RoboHelp already a lot of times. I also looked in the RoboHelp keyboard shortcut list but did not find a shortcut for Cross Reference.

S

Stefan Gentz