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candyrita331
Inspiring
March 13, 2017
Answered

Preview Topic broken in RH 2015

  • March 13, 2017
  • 3 replies
  • 533 views

V12.0.2.384

Using Preview Topic a LOT, suddenly it broke - the window no longer is generated or appears.

I don't know if this is a bug or if somehow the window is hidden, but when I right-click on the topic and choose Preview Topic, something flashes really fast in the bottom bar and I can't tell what it is - all I can catch is "Waiting for .....file ....."

I've tried rebooting. My project is local. I've spent an hour trying to get this to work again. I use Preview Topic ALL THE TIME. Now I must review the whole system each time I want to see my topic's appearance. UGH!

Can anyone help??

This topic has been closed for replies.
Correct answer candyrita331

Lifesaver as always --  snagged it!

Plus, your nice little video led me to View Item > Multiscreen Preview, which is super-cool (will need this year). 

I should rename this post "Vast multi-screen debacle." It's ALWAYS trouble, that one. Totally and completely made my day.

Faith back in RH too!

3 replies

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
July 1, 2021

The topic points to this You Tube video.

 

Restoring the Missing Preview Window in Adobe RoboHelp - YouTube

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
July 1, 2021

No it isn't, closed a while back. I might be able to get a copy of that page but it will take a little while.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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Captiv8r
Captiv8r
Legend
March 13, 2017

Hi there

See if the link below helps you solve it.

Click here to view

Cheers... Rick

    C
    candyrita331AuthorCorrect answer
    Inspiring
    March 13, 2017

    Lifesaver as always --  snagged it!

    Plus, your nice little video led me to View Item > Multiscreen Preview, which is super-cool (will need this year). 

    I should rename this post "Vast multi-screen debacle." It's ALWAYS trouble, that one. Totally and completely made my day.

    Faith back in RH too!

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