Preview Topic not working in RoboHelp 8

Forum|Forum|16 years ago
November 5, 2009
4 replies
2754 views

All of a sudden, preview topic is no longer working in RoboHelp 8. Not sure if it has to do with the recent patch, but I need it to WORK!

Any suggestions?

Elissa

This topic has been closed for replies.

The_Real_Mike73

Inspiring

I also had this problem, but ALT + SPACE only activated on the main RoboHelp window. This guy's technique did the trick, however:

http://www.cmcandrew.com/robocolumn/archives/259

Captiv8r

Legend

Hi Mike

The fact that Alt+Space only opened the Main RoboHelp window suggests that after you tried to preview you clicked the main window to shift focus to it. And when that happens, it won't work.

If the Preview window doesn't have focus, the steps will naturally fail.

Generally, if this happens, an easy way is to carefully work. Close RoboHelp and restart. Preview again. Then try the steps outlined before trying to click anywhere else.

I'm about as geeky as they come with RoboHelp stuff and I believe I'm the only one that exposed the method Colum posted in his blog. But the keyboard method is much safer and is highly recommended.

Cheers... Rick

Helpful and Handy Links

RoboHelp Wish Form/Bug Reporting Form

Begin learning RoboHelp HTML 7, 8 or 9 within the day!

Adobe Certified RoboHelp HTML Training

SorcerStone Blog

RoboHelp eBooks

The_Real_Mike73

Inspiring

Thanks Captiv8r, but that was not the case. I know all about Alt+Space, focus, etc., I had restarted RoboHelp many times, reinstalled RH, and even looked for the setting in the registry myself before finding that blog. The preview window simply would not take focus for some reason. But resetting the registry values totally did the trick.

A

Anonymous

Thanks for having this topic and answer on the forum.

I returned to single monitor mode and followed the suggested steps (including wildy waggling).

My topic preview came back.

I returned to dual monitors and it still works.

Great!

I

Irosado

Participating Frequently

I had this same thing happen to me. I have a laptop docking station connected to another monitor and used my laptop screen as my 2nd monitor, the preview pane stopped working when I added a 2nd stand alone monitor to the mix. I was able to regain the preview window by opening my laptop while docked to "reset" the window pane to the new monitors I have.

Hope that helps!

Captiv8r

Legend

Hi Elissa

I've seen Preview go missing before. Were you working on multiple monitors?

Try this. I think it's Ameber that came up with this.

Preview

Press Alt+Spacebar

Press an arrow key

Wiggle the mouse a bit and the preview should snap into view.

At least I think those are the correct steps.

Cheers... Rick