Primary Output View does not display any topics in the internet browser

Forum|Forum|8 years ago
February 9, 2018
2 replies
460 views

When I attempt to view my helpsite after generating it, using preview after generating, or using the Primary Output View, neither of these options for viewing the site before publishing will display the topics in the internet browser window. Not sure what I am doing wrong here. Any help is appreciated.

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Correct answer Jeff_Coatsworth

Because it's local to your c:\ drive IE will want to protect you from yourself (silly old Bill Gates) - you'll need to add your c:\ drive to IE's list of Trusted Sites.

Captiv8r

Legend

What output are you creating?

E

Eaglescout25Author

Participating Frequently

HTML5 Responsive

Captiv8r

Legend

Are you able to view if you try one of the Sample projects?

If so, there is something about your own project that needs to be changed. If not, it sounds like some permissions issue with RoboHelp.

In case you aren't sure how to open a sample, click here for information.

Cheers... Rick

Jeff_Coatsworth

Correct answer

Community Expert

Because it's local to your c:\ drive IE will want to protect you from yourself (silly old Bill Gates) - you'll need to add your c:\ drive to IE's list of Trusted Sites.

E

Eaglescout25Author

Participating Frequently

Thanks Jeff! That makes sense. I attempted to add c:\ drive to the trusted sites in Internet Options and it looks like my system will not allow that. I assume that is because of this machine being a company asset and they have locked down that option. Either way, that isn't something I think I can solve in this forum but I greatly appreciate your response and assume that answer would work for most folks.

Thanks again!

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