Print Document Does Not Generate

Forum|Forum|17 years ago
January 5, 2009
2 replies
1271 views

Greetings,

Using RoboHelp X7 to generate a Word document; Word 2007 installed on the computer.

Since last Friday, I have attempted to generate a word document from RX7; previous print version of the document generate without any problems.

After clicking the generate print document, the process seems to function accordingly, however after 10 minutes, the "File In Use" dialog box displays, indicating the document is locked by me.

I tried to open the document in read-only, but Word crashes (I suspect the generataion process is not complete). Other options in "File In Use" dialog box do not wrok either.

Any suggestions to solve this problem?

Documentation

This topic has been closed for replies.

C

CRO1Author

Inspiring

Peter,

I'll delete the CPD file and try again.
Could you please clarify what you mean by layout?

Thanks,

Peter Grainge

Community Expert

Single Source Layouts. It's what you double click to generate the printed document. Right click and you will see you can create new layouts.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

Peter Grainge

Community Expert

I'll assume that in that time the PC has been rebooted.

Are you generating to the local drive?

Have you tried generating a new layout with just a few topics to see if it is just this layout or any?

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

C

CRO1Author

Inspiring

Peter,

Thanks for your response.

PC Re-booted - Yes
Generating to the local drive - Yes
Within the project, I have tried generating one chapter - no luck still crashes.
I generated another printed document (different project) with no problems.

Could the project files be corrupted?

Peter Grainge

Community Expert

"Within the project, I have tried generating one chapter - no luck still crashes" By adapting the same layout or creating a new one?

Make a backup of the project. Delete the CPD and then reopen the project.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded