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davidf27383140
Inspiring
October 4, 2021
Question

Printed Documentation Failure

I just purchased and installed RoboHelp 2019, but I run it in the Classic Mode.  I cannot get the Printed Documentation to complete.  It starts runnining and everything seems fine and then it just seems to hang up.  It just runs for hours with no progress.

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    3 replies

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    October 5, 2021

    Help > Look for Updates

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    Community Expert
    AmebrCommunity Expert
    Community Expert
    October 4, 2021

    Do you have all the patches for 2019 installed? Are you generating pdf or Word output?

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    davidf27383140Author
    Inspiring
    October 5, 2021

    I did not load any patches.  I didn't know there were any.  Where would I find them?

     

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