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Ahmed_Ben_Salem
Participant
October 9, 2017
Question

Printed Documentation not working in Adobe RoboHelp 11 HTML 11.0.0.179 "Microsoft® Word has not been started

  • October 9, 2017
  • 1 reply
  • 706 views

Hello,

I am using RoboHelp 11 HTML version 11.0.0.179, my operating system is Windows 7 Professional. I am trying to generate either a Word or a PDF file but I am getting the following error: "Microsoft® Word has not been started on this computer. Launch Word and click the 'Start using Microsoft® Word' option before generating Printed Documentation again."

Here is some of the troubleshooting that I did:

  • Enable all macros in MS Word 2013.
  • I created a blank project and tried to generate Printed Documentation still getting the same exact error message.

Any help or suggestion is very welcome.

Thank you in advance!

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Community Expert
December 14, 2017

First please apply the updates for RoboHelp 11 and then post back.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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Ahmed_Ben_Salem
Participant
April 9, 2018

Thank you for your reply.