Printer will not print PDF files

Question

Around 30 days ago the printer stopped printing PDF files. We are using Adobe Reader XI, with a Brother model HL-2240 printer.

The printer will print documents made using Word, or Excel, but not when in PDF format, it doesn't matter if the PDF file was done here

or taken from the internet.

When trying to print a PDF file a box pops up saying "The document could not be printed", when you click "Ok". another box pops up saying

"There were no pages selected to print". It makes no difference if the PDF file is a single page, or several pages.

We have removed, & reinstalled Adobe Reader, making no difference.

Windows 7 is installed on the computer.

Any help in solving this problem, would be greatly appreciated.

Peter Grainge · Answer

You are asking in the wrong place. This forum is for printed documents generated by Adobe's RoboHelp forum. It has no link with Adobe Reader.

See www.grainge.org for RoboHelp and Authoring tips

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