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jean-yvesb91055387
Participant
September 24, 2024
Answered

Problem duplicating a RH project : cannot open rhpj file after renaming root folder

  • September 24, 2024
  • 3 replies
  • 525 views

Hello all, 

 

I'm trying to duplicate a Robohelp project (last saved in 2022.4 179, but it may have been created on a previous version). 

This project is structured this way: 

 

/Robohelp-project-2023
  /EN
    /Robohelp-project-2023-EN.rhpj
  /FR
    /Robohelp-project-2023-FR.rhpj

 

 

After reading this topic, I copied/pasted the folder /Robohelp-project-2023 via the Windows explorer.
I then opened the French version in /Robohelp-project-2023-Copy/FR/Robohelp-project-2023-FR.rhpj, and modified the project name to Robohelp-project-2024-FR in the project parameters. Until that point, everything is OK. 

 

Then, I tried to rename the root folder /Robohelp-project-2023-Copy to /Robohelp-project-2024. 

From this point, if I open the project /Robohelp-project-2024/FR/Robohelp-project-2024-FR.rhpj, I either get an empty project (and RH seems to be lagging, as if it was comuting somethin), or a screen with the recent project files. 

 

Am I missing something obvious ? 

    This topic has been closed for replies.
    Correct answer jean-yvesb91055387

    I found the cause of the problem. 

    Short answer: 

    I used a special character (#) in the new duplicated folder name.

    If I don't use a # in the name, the duplication works and I can open the project. 

    Jeff, Peter, thanks for taking the time!

     

    Longer answer, just in case it can be useful:

    If I do use a # in the folder name:

    • Robohelp won't open the file by double-clicking on it, and will instead show the "recent projects file" screen.
    • If I then use the "open" button and browse to the file to open it, RH will try to read the contents (loading bar in the bottom-right corner), and will act like it opened the project.
    • But the project is not opened, the "content" section is empty, and Robohelp lags until I force-close the window.
    • In some attempts, I hadd to kill the process in the task manager.

    No wonder I didn't find this problem on the forum, I might be the only RH user who uses # characters in folder or file names ^_^' ... Never again.

    3 replies

    J
    jean-yvesb91055387AuthorCorrect answer
    Participant
    September 25, 2024

    I found the cause of the problem. 

    Short answer: 

    I used a special character (#) in the new duplicated folder name.

    If I don't use a # in the name, the duplication works and I can open the project. 

    Jeff, Peter, thanks for taking the time!

     

    Longer answer, just in case it can be useful:

    If I do use a # in the folder name:

    • Robohelp won't open the file by double-clicking on it, and will instead show the "recent projects file" screen.
    • If I then use the "open" button and browse to the file to open it, RH will try to read the contents (loading bar in the bottom-right corner), and will act like it opened the project.
    • But the project is not opened, the "content" section is empty, and Robohelp lags until I force-close the window.
    • In some attempts, I hadd to kill the process in the task manager.

    No wonder I didn't find this problem on the forum, I might be the only RH user who uses # characters in folder or file names ^_^' ... Never again.

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    September 25, 2024

    Underscores are probably fine, but anything else I would stay away from.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    September 24, 2024

    The correct way is to Windows copy the contents of the original that includes both languages into a new folder. Then rename the project within RoboHelp.

    ________________________________________________________
    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    J
    jean-yvesb91055387Author
    Participant
    September 25, 2024

    Hello Peter, 

    that is exactly what I have done.

    Sorry if my description wasn't clear, I tried to give a lot of detail, but maybe there was too much and the gist of my message got drowned out.

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    September 24, 2024

    So was this a merged help scenario? I suspect you probably should have started the renaming at the parent level first and then done the child projects (but I'm not 100% sure of that since I don't deal with merged projects). Maybe you need to create a new parent and then add the renamed child projects to it?

    J
    jean-yvesb91055387Author
    Participant
    September 24, 2024

    Thanks for your answer Jeff,

    As far as I know, this wasn't a merged help, just one with 2 langs.

    From what I understand, there is no parent project linking the 2 lang versions. This being said, I'm not familiar with this merged / child project concept...  

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    September 24, 2024

    See Peter's site - https://www.grainge.org/RoboHelp/Merged_Help/Merged_Help.htm 

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