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John_Meidl
Inspiring
June 8, 2017
Question

Problem folder in !SSL! RoboHelp project folder

  • June 8, 2017
  • 1 reply
  • 310 views

I have a folder named MSHO... in the !SSL! folder of my RoboHelp project. Inside that folder is the Word document named MSHO...

This generated an error message when I moved a copy of the project to a backup drive. Then I tried to delete the MSHO... folder from the !SSL! folder on my local drive, but I get an "Item Not Found" message (see below), and I was unable to delete that folder. I have been able to delete the Word document inside the MSHO... folder.

I'm suspecting that the three periods in the folder name are causing the problem. I would like to delete this folder because I need to protect this project: I don't want anything buggy in it.

Thanks in advance for any help.

Update: I just opened the RoboHelp project, and clicked the Outputs(SSL) tab, and deleted MSHO..., but still the MSHO folder appears in Windows Explorer.

(I am using RoboHelp 2015.)

This topic has been closed for replies.

1 reply

Captiv8r
Legend
June 8, 2017

Hmmm, for starters, I'd suggest creating a folder off your C: drive that is named: Projects.

C:\Projects

Then copy the project folder inside that folder.

C:\Projects\CarePartner_Web

See if that makes any difference.

Cheers... Rick