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Gania
Gania
Inspiring
Aug 17, 2015 3:07 PM UTC
Question

Problem generating a Review PDF

Every time I try to generate a PDF for review, RoboHelp 11 shuts down. I've tried all different ways, locally, send as an email attachment, send for review. Show files in Project Manager, Table of Content. I've tried sending it to a shared server. Everything come up with a problem in RoboHelp looking for a solution which it never finds and I have to shut down. Need help big time! Thanks

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    17 replies

    Willam van Weelden
    Willam van Weelden
    Inspiring
    Aug 18, 2015 7:40 AM UTC

    Does this occur with specific projects or with all projects? Can you try to generate a review PDF with one of the sample projects?

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    Gania
    GaniaAuthor
    Inspiring
    Aug 18, 2015 11:58 AM UTC

    I just checked. I did not happen with the sample project, only with the two projects I created.

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    Willam van Weelden
    Willam van Weelden
    Inspiring
    Aug 18, 2015 2:19 PM UTC

    Hmm. Does it happen when you include specific topics in the review or does it always crash? Can you try creating a review pdf with just one or two topics? It would be great if you could nail down the issue to one or several topics.

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