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M
mervas
Participant
April 26, 2010
Question

Problem in Compiling Edited File

  • April 26, 2010
  • 1 reply
  • 424 views

Hello

I am using Robo 8.0 for Word. My nightmare is that many times I get stuck after adding new topics or editing an existing topic with images and/or text. My files are big in size with many topics and a lot of images that are inserted as bmp. here is a snap shot of the problem that appears after compilation:

In addition, I find the !SSI\webhelp folder empty after this error.

I usually solve the problem by splitting the file into two, which is not always a good solution as I need it as one unit, or I start removing other topics or image and recompile again. This makes me think there is a size limitation!!

Please explain the cause of the problem and suggest a solution.

Regards

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1 reply

RoboColum_n_
RoboColum_n_
Legend
April 26, 2010

Hi and welcome to the RH community.

You don't say exactly what size the files you are working on are but the fact that things work when you remove content or split files would seem to indictae they are big.

However I would say that if you are producing WebHelp output that you'd be better placed in using an editor and application better suited to HTML pages. Have you considered using the RH HTML application rather than RH for Word. If keeping the Word source is a must, you can use the Link to Word feature of this application which allows you to maintain the source in Word and link these to a RoboHelp project.

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
April 26, 2010

I don't disagree with others who say that RH HTML is a better tool for producing WebHelp, but you are where you are and switching editors with the attendant learning curve might not be on your menu for today. Maybe wandering along to the RH HTML showroom to consider changing is something you have in mind but getting your existing broken vehicle is probably higher on your list of things to do.

When you generate your webhelp, do you still have the images viewable in your Word documents? If so, change to the code view first. The ability to generate help with images viewable at the time of generation has a low cut-off point and it has always been thus.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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