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T
TW001
Known Participant
December 15, 2017
Question

Problem in reducing number of files (.js) in compiled webhelp folder

  • December 15, 2017
  • 1 reply
  • 354 views

I already have two versions of webhelp published: version 1 and version 2. In version 3, there are perhaps only 10- 15 new topics that I have added.

My web hosting site has restricted the number of files and folders that I can upload. By publishing the entire project with each release, I have used up a lot of my file space (inode). I cannot delete the earlier OLH versions because my customers who have not upgraded still refer to it.

I tried using URL’s of the existing, unchanged .htm files from version 2 to reduce the .htm files. (right click TOC page> Properties> General tab> Link to> Web address> copied URL> OK.)

As indexing and search keywords were not taken into account from those URLs, I added keywords manually to the URL’s and external search content. This has increased the files in the …\!SSL!\WebHelp\whxdata folder.

So, I am back to square 1.  Any suggestions to solve this?

I am using Robohelp 2017

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1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
December 15, 2017

1] The obvious one is to pay for more space.

2] Tell the customers who will not upgrade that online help is going to be withdrawn. Offer a download they can install locally.

3] Include the help for all versions in a single topic. That could start with the current version and have the older version content in dropdowns. The problem will be with searches and so on.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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T
TW001Author
Known Participant
December 15, 2017

Thank you for your inputs Peter!

1] The obvious one is to pay for more space.

with my current plan :

So upgrading wont make sense since i am not using the disk space.

2] I already suggested this. But the company is not agreeing

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