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Anonymous
July 6, 2009
Question

Problem running Tech Communication suite on 64-bit, Vista machine?

  • July 6, 2009
  • 1 reply
  • 393 views

I recently upgraded to Vista 64 bit system. I had problems installing Tech Communciation suite 1.0, which was running fine on 32-bit, XP machine.

With great difficulty, I was finally able to install but now I am having problems in creating pdfs from Framemaker. Has anyone experienced this problem too?

My colleague who is running Tech Suite 1.0 on 64-bit XP machine is having problem opening Robohelp 7 HTML. The RH Software Setup screen appears and asks for serial number of this product. When she enters the serial number, it does not recognize it.

Please help?

Thanks,

Shoba

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    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    July 6, 2009

    Adobe does not officially support TCS 1 or 2 on the 64 bit platform.

    There have been some posts about this so it might be worth searching previous posts.

    See www.grainge.org for RoboHelp and Authoring tips

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