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Participant
May 6, 2014
Question

Problem with search function on ipad

  • May 6, 2014
  • 1 reply
  • 317 views

I am using RH10 to generate webhelp output and I have the following issues on ipad:

1) For chrome browser when clicking on search icon, there's no input field and search button; it looks similar to search function if "Section 508 compliant output" check box is checked when generating the output.  I was able to fix it by replacing the following codes in the generated files (ehlpdhtm.js & whver.js)

Replacing

var gbChrome             = (gstrBsAgent.indexOf('chrome')!=-1);

with

var gbChrome             = (gstrBsAgent.indexOf('chrome')!=-1) || (gstrBsAgent.indexOf('crios')!=-1) ;

2) Even though I was able to make this simple fix, the search function still have problems on both sarafi and chrome on ipad.  After issuing a search on a keyword, the result is displayed in the result pane but because the content is long it displays in one single line (On desktop browser, this content would wrap in multiple lines).  Because of this, the go button after the search input text field is on longer visible.  I believe this happens because both the input text field and the go button has property of width 100% which is similar to the result list and since the result list doesn't wrap the search button is all the way to the right.

I wonder if robohelp get tested on ipad on any other mobile device?

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Community Expert
May 7, 2014

Rh certainly did get tested on an iPad and other mobile devices but using the correct format for those devices. In Rh10 you would have to create a Multiscreen Layout. In Rh11 you could create a Responsive Layout which is much easier and designed to work on any device, PC, Android, iPad etc.

See the RoboHelp Tour on my site and look in the sample projects that ship with Rh.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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btu727Author
Participant
May 7, 2014

hi Peter,

The problem with Multiscreen layout is that the content is not accessible through tab.  I work for California State University and accessibility is crucial and that's why I use webhelp layout.

Peter Grainge
Community Expert
Community Expert
May 11, 2014

Try mapping a Desktop Screen Layout to the iPad Screen Profile. I haven't tried it but think it should work.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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