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K
kajsaros1
Inspiring
October 16, 2019
Question

Problem with WebHelp output in Robohelp 2019

  • October 16, 2019
  • 4 replies
  • 413 views

Has anybody else had this problem? When I generate the WebHelp output and then view it, it opens up like this in my ie:

 

Or even better, does anybody know how to fix it?

/K.

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4 replies

K
kajsaros1Author
Inspiring
October 16, 2019

Yes I had the start page as default on both and your solution worked!

 

Thank you 🙂

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
October 16, 2019

Let's forget merged help as your reply tells me that is not involved.

 

In the configuration of your preset you have to set up a Start Page (usually index.htm) and a Default Topic, the topic you want to open with the help. My suspicion is you have set the Default Topic to point to the start page.

 

If that doesn't fix it, delete everything in the output folder and generate again.

 

When you say 2019, I assume you mean the new version, not Classic.

 

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    K
    kajsaros1Author
    Inspiring
    October 16, 2019

    It's a webhelp file for one manual with. Or what do you mean when you say merged? ...:)

    Can I change this default link somewhere?

     

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    October 16, 2019

    Is this merged help?

     

    The problem usually occurs there when a link meant to be to the default page is in fact to the start page.

     

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