Problems importing graphic to Web Help. RH7

Question

Dear all:

I am working in a technical manual project which we prepared
in Microsoft Word 2007. We recently bought Adobe Robohelp 7 in
order to create a Web Help for our system.

After importing a 200 pages manual with several graphics
(GIF) into a Web Help project, we can see the whole manual at RH 7
project, but the graphics are missing, we just see the caption that
was below each graphic. In some cases (after re-importing the word
file), the image folder was created but no images were inside the
project view. In some other cases, the image folder was simply not
there at all.

I tried deleting the images folder and re-create it, but it
did not help. I also tried importing the graphics into the project
folder but I can not find a way to do so.

When I went to the windows explorer and navigate to the
project folder, I notice the images folder was there and all
graphics were inside. Why they are not imported into the project...

Any help will be greatly appreciate it.

Thank you in advance.

Regards,

Rafael

ralph-dc · Accepted Answer

Dear Peter:Thank you, but we were able to solve it today.The solution, we copied the whole manual to a new word fileusing copy-paste command, saved it as test.docx and tried to importit again in RH 7. Now the imported document is OK, with allgraphics displaying properly.We can't send the manual out of the office since itsconfidential.Take care.Best regards.

Peter Grainge · Answer

Would you be willing to send me the document?

If you are, send it via my site with a link to this thread. It's late here now but I should be able to try importing it myself tomorrow.

Please send it in both docx and doc format.

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