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daniel_laks
Participating Frequently
February 18, 2011
Question

Problems invoking webhelp with mapping IDs

  • February 18, 2011
  • 6 replies
  • 1176 views

Hello,

We are currently having problems invoking the webhelp with the Adobe/Adobe RoboHelp 8/CSH API/CS.NET/RoboHelp_CSH.cs example.

We are using  the Context option, giving it the map ID from RH and only the topic page pops up without the complete frameset (only the "show" link inside). If we choose another map ID and invoke the show help busston again, we get anthe following error from IE: Access is Denied.

Are we doing something wrong? Has anybody succeeded in using this example?

Thanks and kind regards,

Daniel

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6 replies

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daniel_laksAuthor
Participating Frequently
February 24, 2011

When we invoke the help, we either get the topic, without the left panel (Contents, Index, Serarch, Glossary), or we get the whole frame but no matter which window from the software we invoke it from we get the default topic.

Are we missing something?

Thanks,

Daniel

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
February 24, 2011

See if Calling WebHelp on my site helps.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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daniel_laksAuthor
Participating Frequently
February 24, 2011

Thank you for your answer.

We already read all the info on this subject on your site, but we still cannot solve the problem.

Daniel

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