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Participating Frequently
August 15, 2012
Question

Problems with broken links + moving folders

  • August 15, 2012
  • 2 replies
  • 1270 views

Hi all -

I'm currently reorganizing the folders in my project using Robohelp 9, and I've been having a lot of issues with topic links being broken. I will move the folders (which, theoretically, should be all I need to do because the links reset when things are moved) and rename them which will then cause my program to crash.

I'll reopen the program/project after the crash and receive warnings that folders are missing and will be recreated... the folders are then recreated but with broken links. HOWEVER, wherever I moved the folder to, everything will still be there and the links will be fine. So essentially the program is duplicating folders; it recreates the folder in the old spot with broken links even though everything still exists in the project. It says these things don't exist but they really do.

Ideas? I save after every single move and rename but this still happens. It's getting really frustrating. I have to restore the broken pages/folders and then delete them again to get the project functioning properly.

Thanks!

Erin

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2 replies

Willam van Weelden
Inspiring
August 21, 2012

Hi,

Do you get broken links in tpic hyperlinks or do you get missing topic references in the project POD?

Greet,

Willam

PrismRBSAuthor
Participating Frequently
August 21, 2012

Hi there!

I get the missing topic references in the project pod... they also appear in the Broken Links folder in the Project Manager pod.

Peter Grainge
Community Expert
Community Expert
August 22, 2012

Back up your project and then delete the CPD. Still broken on reopening?

Are the paths from the root of you C drive to the lowest project folder level very long? Is the project in My RoboHelp Projects or directly off the root of your C drive?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Captiv8r
Legend
August 15, 2012

Hi Erin

Are you moving folders using Windows Explorer or using RoboHelp? If using Explorer, you have to use RoboHelp.

Where is the project? Is it on a network? If on a network, you need to move it to a local C drive.

Cheers... Rick

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PrismRBSAuthor
Participating Frequently
August 15, 2012

Hi Rick!

I am using Robohelp, the Project Files pod, to be exact. I've been saving after every single thing I do and it hasn't crashed on me for about an hour... hooray! But still...

It is local, so no network.