Participating Frequently

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Profile enrollment is disabled for accessing courses

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My profile is showing disabled for the enrollment of the courses and tutorials on Robohelp? May I know the reason?

Peter GraingeCorrect answer

Community Expert

This issue has been resolved and I have been able to access the learning materials.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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Peter Grainge

Correct answer

Community Expert

This issue has been resolved and I have been able to access the learning materials.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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Peter Grainge

Community Expert

Adobe are investigating this. i will update the thread when I know more. Meantime try now and again as it is working for some people.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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Jeff_Coatsworth

Community Expert

Where are you trying to access this? Is there a website or are you trying to use some link within RH? If so, what version are you using?
[Edit - sorry Peter, missed your replies on this one. I just checked my copy and I get to the website where I'm able to sign up, but I don't know if the OP was getting stopped at an earlier stage or after signing up.]

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Peter Grainge

Community Expert

Open RoboHelp > Click Learn > Click Watch Now. You then get the disabled message but with a login. However, before you can log in, it loops back.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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Peter Grainge

Community Expert

I wondered if you had found a way in that caused this but now I am seeing it with the Learn link when you open RoboHelp. I will take this up with a contact and post back.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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Peter Grainge

Community Expert

How are you accessing that page?

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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shalmoli_5791Author

Participating Frequently

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