Participating Frequently

Answered

Profile enrollment is disabled for accessing courses

Forum|Forum|4 months ago
September 25, 2025
6 replies
224 views

My profile is showing disabled for the enrollment of the courses and tutorials on Robohelp? May I know the reason?

Correct answer Peter Grainge

This issue has been resolved and I have been able to access the learning materials.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Peter Grainge

Correct answer

Community Expert

This issue has been resolved and I have been able to access the learning materials.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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Peter Grainge

Community Expert

Adobe are investigating this. i will update the thread when I know more. Meantime try now and again as it is working for some people.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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Jeff_Coatsworth

Community Expert

Where are you trying to access this? Is there a website or are you trying to use some link within RH? If so, what version are you using?
[Edit - sorry Peter, missed your replies on this one. I just checked my copy and I get to the website where I'm able to sign up, but I don't know if the OP was getting stopped at an earlier stage or after signing up.]

Peter Grainge

Community Expert

Open RoboHelp > Click Learn > Click Watch Now. You then get the disabled message but with a login. However, before you can log in, it loops back.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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Peter Grainge

Community Expert

I wondered if you had found a way in that caused this but now I am seeing it with the Learn link when you open RoboHelp. I will take this up with a contact and post back.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.

Peter Grainge

Community Expert

How are you accessing that page?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.

S

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