project visualization problems

Forum|Forum|3 years ago
March 29, 2022
4 replies
223 views

good morning, I am writing to you because, after modyfing a project, I sent the zip to a collegue of mine, who opened it locally and had some viewing problems. In particular, he cannot see margins and the font correctly within the project. It's no the first time we've shared zips, but it's the first time I've changed the text margins.

We both have RH 2020 and view the content with windows 10.

Could you help us?

This topic has been closed for replies.

Peter Grainge

Community Expert

It sounds like you have the font installed so when you view the help you get the illusion it is working. As your colleague has found, any user without that font will not see it.

@Jeff_Coatsworth has given you the link you need to fix that.

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Jeff_Coatsworth

Community Expert

See https://www.grainge.org/demos/fontawesome/#t=fontface.htm

Jeff_Coatsworth

Community Expert

If they can't see the font correctly, that probably indicates that they don't have the font being used installed on their machine.

E

elisa23592620fepwAuthor

Inspiring

Thank you both very much.

We have verified that the css files are the same. The only difference is the font.

We have a custom one, and I inserted the new font in windows > fonts, how should I import it into my RH projects? where should I have to save the font folder?

Peter Grainge

Community Expert

Your CSS should be within the project so the changed CSS will be in the zipped files. Check the CSS on your colleague's machine.

Provided that is correct and you are talking about the source files, I can't see how it can be anything different, assuming one CSS that is in the project as above.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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