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T
Trustwriter
Known Participant
September 13, 2010
Question

Project won't open in RH8 - Other projects open fine

  • September 13, 2010
  • 1 reply
  • 513 views

I am using RH HTML 8.02.208, running on Windows XP Professional,  I have a project I am unable to open.  I am working on my local machine. When I attempt to open this project, RH opens, then stops at, "Loading TOC."  My two co-workers are able to open this project without any problems (we zip the file back to the network after working with it).  I am able to open other projects on my local machine without any problems - this one is the only problem.  I have scoured the forums and tried the usual tricks:  Renaming the .cpd file, deleting the .cpd file, opening with .hhk file, etc.  Does anyone have any inkling as to why I cannot open this project, but my co-workers can, and I am also able to work with other projects without problems?  I would appreciate any direction from the forum.  Thanks!

TW

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1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
September 16, 2010

See what happens if one of your co-workers logs onto your machine with their logon.

If it works for them, then it could be something in your profile. However, I would expect that to affect all projects. Anything is worth a try though.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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T
TrustwriterAuthor
Known Participant
September 16, 2010

How's this for whack, yo....As you suggested, I had a coworker log onto my machine.  She opened the troubling project just fine.  Here's where it gets weird.  She logged off, I logged back on, opened the project and voila', everything works just fine.  Really weird.  Before that I would get hung up as described in my original post.  I don't think I'll try to understand this - just accept it as some sort of divine Adobe/Microsoft intervention.  Thanks for the suggestion!

TW

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
September 17, 2010

It's those pesky elves again.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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