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A
Anonymous
November 16, 2010
Question

Publication Browser Based Help does not work

  • November 16, 2010
  • 1 reply
  • 1240 views

Hi for All,

In a server (RedHat Linux 5) and installed an Apache 2.2.16 within the folder 'htdocs' created another folder called 'architecture'. From RoboHelp 8.02 performing a Browser Based Help and publication in the 'server' I am setting the following configuration:

Descriptive Name: architecture
Connection Protocols: HTTP
Host Name: http://172.23.3.59:7777
Server Directory: / architecture

However, when I click 'Publish' application to work. What could be wrong? How can I do to publish my project?

--
Way to Linux
/ usr/local/apache2/htdocs/architecture

Where it will be published
http://172.23.3.59:7777/architecture/ref.htm

Regards,

Christian

    This topic has been closed for replies.

    1 reply

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    November 16, 2010

    Have you tried publishing to your local SSL folder first to ensure that the WebHelp will generate? You can always then FTP all the files up to your server.

    A
    Anonymous
    November 17, 2010

    Hello, Thank you for your reply. However, I'm still with the problem. Yes,  I have tried to generate a WebHelp and ran from SSL and it worked, but  when I try to FTP publishing the message "canceled by user" appears. Of course, it is important to emphasize that I have permission to write to FTP with the user I'm telling. I  tried to copy the content that is on the way "!SSL! \ Adobe_AIR \  BrowserBasedHelp" directly to Apache, but this did not work.

    Does anyone have any more suggestions?

    Regards,

    Christian

    A
    Anonymous
    November 17, 2010

    Hi for All,

    Additionally, follow the images below error occurring when I use the FTP publishing.

    [root@app1arq1t /]# ftp 172.23.3.59
    Connected to 172.23.3.59.
    220 ProFTPD 1.3.3c Server (ProFTPD Default Installation) [172.23.3.59]
    500 AUTH not understood
    500 AUTH not understood
    KERBEROS_V4 rejected as an authentication type
    Name (172.23.3.59:root): test
    331 Password required for test
    Password:
    230 User test logged in
    Remote system type is UNIX.
    Using binary mode to transfer files.
    ftp> put /oimusers.ldif /oimusers.ldif
    local: /oimusers.ldif remote: /oimusers.ldif
    227 Entering Passive Mode (172,23,3,59,161,155).
    150 Opening BINARY mode data connection for /oimusers.ldif
    226 Transfer complete
    343 bytes sent in 5.2e-05 seconds (6.4e+03 Kbytes/s)

    Best regards,

    Christian

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