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Steve5E10
Participating Frequently
March 23, 2021
Answered

Publish to filestore ignoring new topic

  • March 23, 2021
  • 1 reply
  • 213 views

I am using Robohelp Trial while I wait for my new license request to be approved. I understand trial is a totally functional version. Created a new project which contained a default 'First Topic'. Imported a word document to make a new topic. Generated content and published to filestore, and ONLY the first topic appears there - nothing for the new topic I imported.

 

Is there some step I have missed as a newbie?

 

TIA

    This topic has been closed for replies.
    Correct answer Jeff_Coatsworth

    Assume you're using RH2020? Make sure it's updated to the 3rd patch version (patch 4 is coming out soon). If you're on the 2020.0. version, there was a bug in the Help > Update mechanism so you'll have to go to https://www.adobe.com/support/robohelp/downloads.html to grab the last patch.
    When you talk about publishing to "filestore" did you make sure that all the topics are present in the Table of Contents (TOC)? That's a new twist to RH2020 - all topics must be in the TOC to get into the output - you can use conditions to filter stuff that shouldn't make it in. Check out Peter's site (grainge.org) for the RH Tour to go over the new features.

     

    1 reply

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity ExpertCorrect answer
    Community Expert
    March 23, 2021

    Assume you're using RH2020? Make sure it's updated to the 3rd patch version (patch 4 is coming out soon). If you're on the 2020.0. version, there was a bug in the Help > Update mechanism so you'll have to go to https://www.adobe.com/support/robohelp/downloads.html to grab the last patch.
    When you talk about publishing to "filestore" did you make sure that all the topics are present in the Table of Contents (TOC)? That's a new twist to RH2020 - all topics must be in the TOC to get into the output - you can use conditions to filter stuff that shouldn't make it in. Check out Peter's site (grainge.org) for the RH Tour to go over the new features.

     

      S
      Steve5E10Author
      Participating Frequently
      March 23, 2021

      Many thanks for the swift reply, and you were right on both counts. I did not have the topic in the ToC, but after adding it, it still did not pulich. However applying patch 3 has fixed the issue.

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