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Nikki Chapman UK
Nikki Chapman UK
Known Participant
November 18, 2020
Question

Publish to ServiceNow advice

  • November 18, 2020
  • 3 replies
  • 239 views

Has anyone published to ServiceNow on Robohelp 2020.  I'm looking at doing this and wondered if anyone had any advice, before I try.  I've read the details in the user guide, but happy to take on board any tips or things I need to be aware of.

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    3 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    November 18, 2020

    It should be on your Starter Page when you open RoboHelp. If not you should find it in Documents > My RoboHelp Projects. There's lots of information about how 2020 works.

     

    ____________________________________________________

     

    See www.grainge.org for free authoring and RoboHelp information.

     

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    Nikki Chapman UK
    Nikki Chapman UKAuthor
    Known Participant
    November 18, 2020

    Wasn't on my starter page, found it now though thank you, although doesn't really tell me anything more. It doesn't explain how it works really, just how to do it. I have lots of questions, I'll just have to try it and see I think.   

    Thanks for pointing me at this though.

     

    S
    Community Manager
    Stefan GentzCommunity Manager
    Community Manager
    November 18, 2020

    Hi Nikki,

     

    I have sent you a contact request on LinkedIn. Please feel invited to accept. We will be happy to assist you and look at the use case together.

     

    Kind regards,

    Stefan Gentz

    Adobe Senior Worldwide Evangelist, Technical Communication

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    November 18, 2020

    Not the only thing. As I said, look at the About RoboHelp sample project. It covers this.

     

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    Nikki Chapman UK
    Nikki Chapman UKAuthor
    Known Participant
    November 18, 2020

    Sorry, I don't know what you mean by About Robohelp sample project.  Where is that and what am I looking for in it?

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    November 18, 2020

    By User Guide you mean RoboHelp's own help?

     

    The only advice I can give is to also take a look at the About RoboHelp sample project that describes the RoboHelp side of things.

     

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    Nikki Chapman UK
    Nikki Chapman UKAuthor
    Known Participant
    November 18, 2020

    Thanks Peter.  This is what I've looked at 

    https://helpx.adobe.com/in/robohelp/user-guide.html/in/robohelp/using/publish-servicenow.ug.html

     

    And it's the only thing I have to go on.  So I'll just give it a go.

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