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Inspiring
February 27, 2014
Answered

Published RoboHelp 10 content looking for file removed through conditional text

  • February 27, 2014
  • 1 reply
  • 1046 views

I'm using RoboHelp HTML 10.0.1.292. I have one project using conditional text that creates two outputs: Basic and Advanced. When I publish the Basic project, I get the error, "Publishing meets an unexpected error. The system cannot find the path specified," and it provides me with the path and file name that's missing. The problem is, the Basic project shouldn't be looking for that file at all. The topic is marked as Advanced at the topic level and there is no Basic conditional text at the content level. I've tried untagging the topic and re-tagging it and then re-publishing, but that hasn't worked. Why is it bringing in a file that it shouldn't?

This topic has been closed for replies.
Correct answer Jeff_Coatsworth

I would love to, but I don't know how to send you a PM. While trying to figure that out, I managed to ascertain that the offending file is being linked to by three files:

  • /whgdata/whlsti2.htm
  • /whgdata/whlsti3.htm
  • /whgdata/whlstt21.htm

These appear to be two index entries followed by a TOC entry. They are legitimate entries (I want this topic indexed and in the TOC), but not for the Basic project.


Looking through a copy of the project it appeared that there was something wrong with the offending topic that wasn’t respecting its CBT. To fix it, I stumbled upon a method:

1. Within RH, duplicate the offending topic .

2. Rename the offending topic to something else.

3. Rename the copy to the original topic name.

4. Delete the offending topic.

1 reply

Jeff_Coatsworth
Community Expert
Community Expert
February 27, 2014

Sounds like you’ve got a reference to it somewhere that it’s trying to resolve, but can’t because the topic is being screened?

Inspiring
February 27, 2014

I thought that too. How do I find that reference?

Jeff_Coatsworth
Community Expert
Community Expert
February 27, 2014

Not sure – maybe use a FAR tool to look for all instances of the topic’s filename?