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D
DMilkes
Known Participant
October 11, 2012
Question

Published topic is blank until I right-click

  • October 11, 2012
  • 1 reply
  • 1443 views

We have several projects published with either RH9 or RH10 and viewing them in IE8. Some of the topics are short and link to other topics in another project. The content looks like this:

For information on this topic, please refer to the System online Help.

To view the topic in this window, click here.

The Link to path in the here link is /htm/imd/imtof09.htm and htm is the root folder of all the projects on our server. The links are also set to display as Same Frame.

So...the problem is that when you click one of these links, the target frame shows up as blank and the frame borders blink rapidly. Only when you right-click that frame or the TOC frame will the topic appear as it should.

This does NOT occur for links to other topics in the same project.

At first we thought this was only occurring with projects published with RH10, but it's also happening with RH9.

This topic has been closed for replies.

1 reply

Anjaneai_Srivastava
Adobe Employee
Anjaneai_Srivastava
Adobe Employee
October 12, 2012

Hi,

have you merged these two projects or are you just keeping the linked files with this strcuture.

And in the Root Folder under HTM have you placed all the Published Webhelp files from project 2, where this "Click here" link points to?

Thanks,

Anjaneai

D
DMilkesAuthor
Known Participant
October 15, 2012

Anjaneai,

We are not merging the projects. The root folder HTM contains all the published WebHelp files.

RoboColum_n_
RoboColum_n_
Legend
October 15, 2012

Can you tell us what is in the /htm/imd directory? Is your webhelp output in /htm but there are links to other projects in /htm/imd?

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