Publishing Error Message - RH 2015 - Please Help!

Forum|Forum|8 years ago
November 21, 2017
2 replies
301 views

Every now and then when we publish a RoboHelp 2015 project we get the following error message:

Publishing has been cancelled.

The process cannot access the file becdause it is being used by another process.

We do not cancel the publishing, RoboHelp does and it is very discouraging. Why does this message happen and what can we do to stop it from happening again so that we can publish and move onto the next Help File update.

Any help you can provide would be GREATLY appreciated!

Thanks,

Robert

WebHelp

This topic has been closed for replies.

Peter Grainge

Community Expert

See Item 5 in WebHelp Snippets on my site.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

Jeff_Coatsworth

Community Expert

My suspicion is that the location where you're publishing the files to has issues with either rights or files being actively in use when RH is trying to replace them. The only way you can get around that is to ensure no one is accessing them before publishing. One sure way is to delete all the files in the destination & then let the RH publishing process recreate them.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded